Return & Refund

Order Cancellation: If you wish to cancel your order, you may write to us within 24 hours of placing the order . The payment will be returned in the same mode as received within 7-15 days.

We hope you love everything that you order from us because we absolutely make every product with love and care. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

Each piece is made to order and hence we do not accept return/exchange but we’ll be happy to alter the same for you. Please note, we also do not accept returns if the size ordered by the customer is incorrect. To get a better understanding of your perfect size please refer to our size guide or reach us at .

If upon receipt of your order, you find the product to be damaged in transit please drop us a line. We would be happy to provide a refund or exchange only for damaged products. All products should be returned with the tags intact and in their original packaging, in an unwashed and original condition.

Once the merchandise has been checked, you will receive an email confirming that your return has been accepted. Cost of sending the return courier has to be borne by customer.

Please be careful while trying on items. Item should be returned in an unused condition as kuhooco holds the right to not accept returns in case product appears to be used or damaged. Refund amount will not include shipping charges.

Pieces bought in sale/ special pricing are non-refundable and non-returnable/exchangeable . In case of a fit issue we can alter the size for the same style. All orders placed during sale will be delivered in 15-20 working days. We do not accept any return, exchange or size alterations on discounted/sale orders.

Customization: For size or color customization please reach us on kuhooco or call on

Please note that you will not be entitled to cancel or return an order for any customized item unless the product is faulty or not as discussed.